Ready before
taking over.

The contract, technical readiness and service start are recorded separately. Operational responsibility begins after the agreed handover.

A customer and engineer reviewing a site plan, inventory and operations documents before handover
Scope review before handoverConcept illustration
  1. Tell us what you need

    Describe the problem, environment and impact on your work. Server access is not needed when completing the form.

    What this stage producesInitial requirements and a plan for discussion.

  2. Assessment and proposal

    The team reviews inventory, access, application dependencies and backups. The proposal identifies included work and separately scoped work.

    What this stage producesScope, accountable owners and a versioned proposal.

  3. Prepare for operations

    Resolve findings that block operations. Review monitoring, access, recovery and handover evidence together.

    What this stage producesAn activation date and list of covered services.

  4. Run operations around the clock

    Operators receive incidents, provide updates and hand open work to the next shift. Changes follow the agreed authority.

    What this stage producesWork history, decisions and shift handovers.

  5. Review the next service period

    Review results against the original goals, outstanding risks and needs for the next service period.

    What this stage producesA decision to continue, adjust the scope or hand operations back.

Part of
Temika Group.

Teminfra manages infrastructure operations. Temika Cyber provides specialist security support. TemiDev supports application development.

Meet the teams and their roles

Teminfra

Server, cloud and on-premises operations, infrastructure patching, deployment and recovery within the accepted scope.

Accountable for infrastructure operations

TemiDev

Application development, integrations, code fixes, application dependencies and pipeline logic.

Visit TemiDev

Temika Cyber

Specialist security assessments, penetration testing, SOC, DFIR, GRC and security verification within an agreed engagement.

Visit Temika Cyber

Each company has its own scope. Access, assignments and fees are agreed before handoff. Clients can continue using their own developers or security providers.

Start with
your servers.

Tell us what is going wrong. We’ll agree on what to check first.

Discuss your needs